FREQUENTLY ASKED QUESTIONS

Everything you need to know about MxD³ — orders, sizing, materials, returns and more.

Yes. We deliver both locally and internationally. Shipping costs are calculated at checkout and are borne by the customer, including any applicable customs duties, taxes, or import charges. Customers are responsible for all shipping fees and any applicable customs duties, import taxes, or local charges.

Ghana: 1–3 business days
International: 8–25 business days

Delivery timelines may vary depending on location, customs processes, and courier services. For more detail, see our Shipping & Returns page.

All MxD³ footwear is handcrafted in Ghana using premium leather, suede, and other premium materials, selected for durability, comfort, and a refined finish.

Our shoes follow standard European sizing (EU 39–47). Please refer to our Size Guide for accurate measurements. If you need further assistance, contact us via WhatsApp.

Yes. Each pair is designed to balance structure, durability, and comfort for extended wear. The premium materials used will also mould naturally to the shape of your foot over time.

Returns and exchanges are subject to our Shipping & Returns Policy, which outlines eligibility, timelines, and conditions. Items must be unworn and in original condition. Certain items may be non-returnable. We recommend reviewing the policy before placing your order.

Yes. MxD³ products make excellent gifts. If you're purchasing as a gift, please indicate this at checkout or contact us directly. We can assist with presentation and ensure a seamless delivery experience.

Our Sole-to-Soil initiative reflects our commitment to environmental responsibility contributing to restoration efforts with every purchase. Learn more on our Sole to Soil page.